we have an MSSQL-Cluster version 11.0.3128.0 on Windows Server 2012 in our DMZ and want to backup it with the SQL-Agent. So I installed the FS-Agent on the physical nodes and the SQL-Agent on the vitual node like we did on our internal SQL-Cluster. The Simpana firewall-settings are made for using a simpana-proxy.
Filesystem-Backups for the physical nodes are working well and also software-updates for the agents are working.
Bun when I try to create a "New SQL-Server" on the SQL-Agent on the virtual node, it failes. I get the window where I can choose the instance (it is shown correctly) and the storage policy to use. I don't give user credentials as we use the local system account. Then I hit OK and short time later i get this error:
"Failed to create SQL Instance [INSTANCE-NAME]. SQL services my be offline or User authentication failed."
May you help me here?