CommVault V11 One Pass File System Agent

Last post 11-12-2018, 12:55 PM by surosa. 1 replies.
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  • CommVault V11 One Pass File System Agent
    Posted: 07-19-2018, 8:56 AM

    Hello all!

    Wondered if anyone had seen this issue before, we have a client who wants to enable one pass on a file system agent to archive a load of files off and then test the recalls as a user. 

    This is only testing at the moment but already we seem to have hit an issue, if you right click the file agent you should see an enable archiving check box, on this file agent we dont seem to have that option, yet on other file agents we do! The other clients which have it are on the same version and SP as the one we have just installed for testing. Only difference is the server version is 2016. 

     

    I have enabled all of the archiving rules and removed the Enable redundancy check as this is just for testing i dont mind if there are no copies. 

    The delayed stubbing both keys are in place at the CommCell level. The file have not been stubbed so there is no reason for the allow re-stubbing key to be there. 

    The server is virtual and the volume for archiving is local not a share etc. 

    The file archiver drivers are all installed also. 

    The GXHSMStub log file just shows this:

     

      1750  07/19 13:22:22 1085876 main(1002): -Debug-: GXHSMStub: bIsSubClientDfs = 0
    3552  1750  07/19 13:22:22 1085876 main(1049): -Debug-: STUB: Do NOT create NAS stub files with sparse
    3552  1750  07/19 13:22:22 1085876 main(1341): -Debug-: Creating CollectFileReader
    3552  1750  07/19 13:22:23 1085876 CVMMSnapAPI::getControlHostInfo() - Failed to get Control Host Info request with validFlags [2048].
    3552  1750  07/19 13:22:23 1085876 CVMMSnapAPI::getControlHostByClientId() - Unable to get control host information for clientId [749].
    3552  1750  07/19 13:22:23 1085876 FsdmProperty::IsCModeFiler(2604) - Unable to find if clientId:749 is configured for C mode
    3552  1750  07/19 13:22:23 1085876 PrepareStubCollect(533) - Lookup in stubbing phase enforced as it is distributed backup
    3552  1750  07/19 13:22:23 1085876 PrepareStubCollect(541) - No stubbing Candidates; No look up necessary
    3552  1750  07/19 13:22:23 1085876 FsdmProperty::IsSmartArchivingOn(2542) - SmartArchiving is OFF
    3552  1750  07/19 13:22:23 1085876 ScanFileCollectReader::ScanFileCollectReader(842): -Debug-: m_SubClientGUID=2EC1AB87-355E-4349-B6CC-8EB333523428, SubclientId=3244, ulCommCellNumber=1003291, CommCellId=2
    3552  1750  07/19 13:22:23 1085876 ScanFileCollectReaderEx::ScanFileCollectReaderEx(1438): -Warn--: workingDir: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\iDataAgent\FileSystemAgent\2\3244\ m_strTurboStubCollect: C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\iDataAgent\FileSystemAgent\2\3244\FsTurboEarlyStubCandidate.cvf, FetchIndexInfo:0, IndexV2:NO, m_bUseContentServer:0
    3552  1750  07/19 13:22:23 1085876 ScanFileCollectReaderEx::Initialize(1594): -Warn--: Using the collect file sent by the caller. Not fetching from Indexing
    3552  1750  07/19 13:22:23 1085876 ScanFileCollectReaderEx::Initialize(1651): -Error-: Collect file C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\iDataAgent\FileSystemAgent\2\3244\FsTurboEarlyStubCandidate.cvf not found;EN=2
    3552  1750  07/19 13:22:23 1085876 GetPopulateContainerWithAll_Vol_And_Guids(4459): -Warn--: Did not find vol for guid \\?\Volume{9cfcfc50-0000-0000-0000-100000000000}\!
    3552  1750  07/19 13:22:23 1085876 JOBRESCACHEDIR: attempting to open busy client cache C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\1085876 for reading
    3552  1750  07/19 13:22:23 1085876 JOBRESCACHEDIR: opened index cache [C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\1085876]
    3552  1750  07/19 13:22:23 1085876 main(1443): -Debug-: Starting to Stub Files
    3552  1750  07/19 13:22:23 1085876 main(2555): -Debug-: JobId=1085876; NumberOfFilesStubbed=0; NumberFilesProccessed=0;
    3552  1750  07/19 13:22:23 1085876 FsdmProperty::IsSmartArchivingOn(2542) - SmartArchiving is OFF
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1367): -Debug-: Closing backup results file
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1371): -Debug-: [1085876] going to buResults.closeFile
    3552  1750  07/19 13:22:23 1085876 JOBRESULTSTABLE(C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\1085 removing copy 'C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0\1085876'
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1381): -Debug-: [1085876] Notifying Job Manager of backup phase success.
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1385): -Debug-: phase parameter(s) string =  -r 1532002942
    3552  1750  07/19 13:22:23 1085876 BKP CALLED COMPLETE (PHASE Status::SUCCESS), 1085876. Token [1085876:15:1]
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1416): -Debug-: [1085876] back from notifying Job Manager of backup phase success.
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1418): -Debug-: [1085876] going to disconnect cvsession
    3552  1750  07/19 13:22:23 1085876 notifyJobManagerOfSuccess(1419): -Debug-: [1085876] going to terminate events and exit
    3552  eec   07/19 13:22:23 1085876 CVJobCtrlLog::unregisterProcess(): successfully removed file [C:\Program Files\Commvault\ContentStore\Base\JobControl\3.552]

     

    The collect file FsTurboEarlyStubCandidate.cvf not found is indeed not in the location. 

     

    I have also re-installed this all to rule out any config issues on install. The stubbing phase does not even show under the attempts as it should, even watching the job it never starts the phase. Events are also clear. 

     

    Any ideas? 

     

    thanks 

     

  • Re: CommVault V11 One Pass File System Agent
    Posted: 11-12-2018, 12:55 PM

    Increase the debug level on FileScan to 5 and upload the (C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults\CV_JobResults\2\0

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