Error Code 108:27 When attempting to export clients from a v9 cserve

Last post 09-21-2018, 4:24 PM by jszutarski. 1 replies.
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  • Error Code 108:27 When attempting to export clients from a v9 cserve
    Posted: 09-14-2018, 7:19 AM

    Hello,

     

    Attempting to migrate clients from a v9 source commserve to a v11 destination commserve.  When I attempt to export a client (by any method local/netork/commserve I get the following error:

    Error Code: [106:27] Description: Restore of Commserv_Capture.dmp for export dump failed.

     

    Here are the logs:

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
    Machine : kccmsys05
    File : CCMManager.log
    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    6464 181c 09/14 12:05:44 782808 Init() - Initializing job control [token=No Token,cn=kccmsys05], serverName [Instance001], ControlFlag [1], Job Id [782808]
    6464 181c 09/14 12:05:44 782808 CVJobCtrlLog::registerProcess(): successfuly created file [C:\Program Files\CommVault\Simpana\Base\JobControl\6.464]
    6464 181c 09/14 12:05:44 782808 initOptionsFromRegistry() - Could not open registry key [SOFTWARE\CommVault Systems\Galaxy\Instance001\CCM]. Return Code[2]
    6464 181c 09/14 12:05:44 782808 CommcellMigration::getDBRestoreDir() - Failed to create directory [D:\Program Files\CommVault\Simpana\iDataAgent\JobResults\CCM].
    6464 181c 09/14 12:05:44 782808 CommcellMigration::restoreDB() - CommcellMigration::restoreDB: Error creating directories for database restore.
    6464 181c 09/14 12:05:44 782808 CommcellMigration::ccmCaptureRestoreDB() - Failed to restore the source DB [Commserv_Capture].
    6464 181c 09/14 12:05:44 782808 initCCMOptions() - Restore of Commserv_Capture.dmp failed
    6464 181c 09/14 12:05:45 782808 Error. Failed to get CCMOptions
    6464 181c 09/14 12:05:45 782808 CCM Job Completed, Job ID = 782808
    6464 181c 09/14 12:05:45 782808 CommcellMigration::dropSynonymsCreatedForCaptureSourceDB() - Drop Synonyms [EXEC [CommServ]..CCM_Drop_Synonyms 'Commserv_Capture'] failed with return [-1] []
    6464 181c 09/14 12:05:45 782808 main() - Drop Synonyms Failed
    6464 1214 09/14 12:05:45 782808 CVJobCtrlLog::unregisterProcess(): successfuly removed file [C:\Program Files\CommVault\Simpana\Base\JobControl\6.464]



    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
    Machine : kccmsys05
    File : JobManager.log
    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    1768 9c4 09/14 12:05:40 782808 Servant [---- CCM Capture job ----]
    1768 610 09/14 12:05:42 782808 Scheduler Phase [2-Export] (0,0) started on [HVHCS01.ems.net] - CCMManager.exe -j 782808 -a 2151 -m 1
    1768 252c 09/14 12:05:44 782808 Servant Reg [Control] received. Host [HVHCS01.ems.net] plattype = 1
    1768 252c 09/14 12:05:45 782808 Scheduler Set pending cause [Restore of Commserv_Capture.dmp for export dump failed.]::Client [kccmsys05] Application [CCMManager] Message Id [1778384923] RCID [0] ReservationId [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
    1768 2334 09/14 12:05:45 782808 Scheduler Ignored pending cause [Failed to initialize CCM Options]::Client [kccmsys05] Application [CCMManager] Message Id [1778384904] RCID [0] Reservation Id [0]. Level [0] flags [0] id [0] overwrite [0] append [0] CustId[0].
    1768 252c 09/14 12:05:45 782808 Scheduler Job [Failed] message received from [HVHCS01.ems.net] Module [CCMManager] Token [] restartPhase [0]
    1768 252c 09/14 12:05:45 782808 JobSvr Obj Phase [2-Export] for job Failed. Failing the job.
    1768 252c 09/14 12:05:45 782808 Scheduler -> FAILED <- (WHOLE JOB) CommCell Export
    1768 252c 09/14 12:05:45 ###### CVManageDBForJM::cleanUpCCMBookKeepingTables() - Error. Failed to cleanupd CCM book keeping tables
    1768 252c 09/14 12:05:45 ###### Operations Failed to clean up CCM tables

    Any recommended action for this?

    Thanks,

  • Re: Error Code 108:27 When attempting to export clients from a v9 cserve
    Posted: 09-21-2018, 4:24 PM

    Just to check, does your destination ahve enough free space for this?

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