How to install required patches only in version 11

Last post 04-24-2019, 10:02 AM by Sunny48. 3 replies.
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  • How to install required patches only in version 11
    Posted: 04-22-2019, 5:21 AM

    I have this issue "Tapes are showing as 0 bytes after SP14 Upgrade". Then I have update to latest SP15 with Hotfix 7, but the issue does not resolved. I found out that in SP15 it does not has required HotFix that I need to install to resolve the issue which is HotFix-2301.

     

    Is there any other way to install only HotFix-2301 in this current SP15. In older version we can select to install specific patches for an encountered issue.

  • Re: How to install required patches only in version 11
    Posted: 04-23-2019, 11:46 PM

    anyone can advice me on this?

  • Re: How to install required patches only in version 11
    Posted: 04-24-2019, 9:16 AM
    • Aplynx is not online. Last active: 06-14-2019, 1:57 PM Liam
    • Top 10 Contributor
    • Joined on 05-04-2010
    • New Jersey
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    • Points 1,621

    No the existing update isn't possible to move between service packs. You can open a ticket with support and explain your situation, depending on the update they can request that Development backport the hotfix to a previous service pack. Development may refuse citing regression issues or too many dependancies on other updates. 

  • Re: How to install required patches only in version 11
    Posted: 04-24-2019, 10:02 AM

    have u tried updating the java in your system ( if launching the commcell console) from laptop. We had similar issue after updating to SP14 Hotfix 16 .. it was showing correctly when we launch from the console from the Commcell. (Just a thought)

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