Backup Stuck on 75%

Last post 08-17-2010, 5:19 AM by Dheeren. 4 replies.
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  • Backup Stuck on 75%
    Posted: 08-13-2010, 2:57 AM

    hi,

     

    i have a backup job that is stuck on 75%, it show that the job is running, but its been running now for 326 hours and 20 minutes. i have tried to cancell the job and re-run it but always the same, it gets stuck on 75%.

    its backing up the system state files.

     

    please helpSmile

  • Re: Backup Stuck on 75%
    Posted: 08-13-2010, 3:32 AM
    Hi Dheeren, Is the backup stalling in the archive index phase? What platform/OS is this backup running against?
  • Re: Backup Stuck on 75%
    Posted: 08-13-2010, 4:17 AM

    hi, its in the backup phase, os is server 2003 r2 sp2

  • Re: Backup Stuck on 75%
    Posted: 08-13-2010, 10:31 AM

    hi  Dheeren,

    If the System State is being backed up as part of this subclient then more than likely it is failing in that phase of the backup.  To confirm the problem is with the system state portion, you can uncheck the option to backup the system state and run a backup, if it succeeds, then the CLBackup.log should show which component it is getting hung up on (which can then either be filtered for now to allow successful backup or the problem can be resolved).

     


    Thanks,

    Craig T.
  • Re: Backup Stuck on 75%
    Posted: 08-17-2010, 5:19 AM

    hi, sorry for the late reply, found out what was wrong, the maglib was low on space, did a dataage and got some space and the backup went through

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