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Cannot scan [\] - Failed to create a VSS snapshot required to run a system state backup; marking the backup job failed.

Last post 08-29-2013, 11:17 AM by JWeir. 1 replies.
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  • Cannot scan [\] - Failed to create a VSS snapshot required to run a system state backup; marking the backup job failed.
    Posted: 08-29-2013, 6:28 AM

    Hi,

    I am having the error above when backing up the Media Agent.

     

    Please help. Thanks!

  • Re: Cannot scan [\] - Failed to create a VSS snapshot required to run a system state backup; marking the backup job failed.
    Posted: 08-29-2013, 11:17 AM

    Hello,

    This could be due to a malformed path.  Please review the KB article link below that normally addresses this issue:

    Failed to create a VSS snapshot and it is required in order to run a system state backup. Failing the scan.

    https://ma.commvault.com/KB/Details/11453

     

    JW

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