Email settings/Alerting & Reporting

Last post 11-02-2010, 10:48 AM by Jen E.. 3 replies.
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  • Email settings/Alerting & Reporting
    Posted: 11-01-2010, 6:54 AM

    Hello,

    We have setup the email in the ControlPanel. Works like a charm........but I'd like to send alerts to another email server: this one creates tickets when an email arrives.

    Now I can only specify one email server. To overcome this I installed blat (send email using commandline). This works. But now I am looking for a way to het the layout of EMAIL/PAGER alerts to the blat script. Is there a way to save the output of EMAIL/PAGER alerts to a file, which can be used for the BLAT cli command (body of the email).

     

    THX

     

  • Re: Email settings/Alerting & Reporting
    Posted: 11-01-2010, 1:37 PM

    LWolfs - Are you sending to an email address that creates tickets or to an email server that creates tickets?

    you can add different receipents on another mail server by typing them into the "Email to Recipients:" section when you add alerts for the job.

     

    is that all you are looking to do?


    Client Team Supervisor - Focus on Virtualization
    Follow me on Twitter - @wfarinella
  • Re: Email settings/Alerting & Reporting
    Posted: 11-02-2010, 3:33 AM
    There are two seperate email servers, so sending to another email will not do the trick: one is a public email server, the other one a private.
    So we cannot use only two email addresses...unfortunately.
  • Re: Email settings/Alerting & Reporting
    Posted: 11-02-2010, 10:48 AM

    The functionality of saving an alert to disk will be available in 9.0.  In 8.0 there is no automatic way to save the alerts to a file. Since the sole purpose ofyou saving it to a file is so you can run a "script" so to speak, you might want to have it create a "Run Command".

    You can follow the below link for an Example and more detailed infornation.

    http://documentation.commvault.com/commvault/release_8_0_0/books_online_1/english_us/features/alerts/how_to/alert_configure.htm#Select_the_Notification_Type

    • Run Command

    If you wish to send the alert by executing a command script:

    Click the Run Command tab.

    Click the Select [Run Command] for notification checkbox.

    Click Use Local Drive or Use Network Share. Use the Change button to change the account information to access the network share.

    Enter the location of the Command Processor executable file in the Command Script Location box, or click Browse to browse to the location, e.g., C:\WINDOWS\system32\cmd.exe.

    Enter the following in the Arguments field prior to adding any arguments: /C C:\Tmp\runCommandTest.bat. Where the \C signifies that the Command Processor must carry out the given command in the following string and then terminate. Note that C:\Tmp\runCommandTest.bat is the location of the batch file you wish to run when the alert criteria threshold is met.



    Thank you,
    CommVault Customer Support
    24/7 Support Hotline#: 1.877.780.3077

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