May I request you open a support ticket, as we will require a number of other items to investigate this. The output you provided won't be enough.
I'd also recommend upon opening the ticket, that you run a simpana log collection that includes the Commserve, MediaAgent and Client. Submit these along with quoting the jobid.
Manually have the SAP admin archive up the contents of the following 2 paths for the SAP instance, and provide these too;