(CV_Dev) Question to our users (Do you use Google to search our documentation?) *Poll*

Last post 08-07-2017, 2:59 PM by ACVault. 3 replies.
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  • (CV_Dev) Question to our users (Do you use Google to search our documentation?) *Poll*
    Posted: 05-18-2017, 4:55 PM

    Hello to everyone in our forum community !

    We want to hear from you regarding how you find what you're looking for when accessing documentation.commvault.com

     

     

    Select the method that best describes how you access the technical documentation at documentation.commvault.com

     

    Select the method that best describes how access Books Online documentation

    • I access the technical documentation as a result of a Google search. (45.3%)
    • I use a bookmark to reach the technical documentation. (54.7%)
    • I never or rarely use the technical documentation (0%)
    • Total Votes: 64
    • Voting Ended: 6/27/2017

     

     

    Thank you for participating !

  • Re: (CV_Dev) Question to our users (Do you use Google to search our documentation?) *Poll*
    Posted: 07-28-2017, 8:49 PM

    google search is faster and highly accurate than searching on document.commvault.com itself.

  • Re: (CV_Dev) Question to our users (Do you use Google to search our documentation?) *Poll*
    Posted: 08-07-2017, 2:32 PM

    I usally try BOL first then Google

  • Re: (CV_Dev) Question to our users (Do you use Google to search our documentation?) *Poll*
    Posted: 08-07-2017, 2:59 PM

    Hi Stephen,

    I usually recommend utilizing google based on the results comapred to the built in search engine of the docs site. So not just a google search but a search for "keyword1 keyword2... site:commvault.com" this usually let's me find the topics faster that directly on the site.

    That said I'd also issue a word of warning when utilizing google search. While the results can be more direct to the content there's a lot of older version content that comes up in searches that may not be up to the latest information. That said there's some major differences in the documentation betwen versions that make it easier to use (e.g. V10 had a lot more screenshots, so when i send a link for someone they may prefer the more detailed documentation). Some info is very hard to find in newer versions that still can be found on the old documentation and this is where Google again shinest as we usually limit the search results on the docs.commvault.com site by selecting the applicaple version.

     

    Hope that gave you some more feedback to your poll.

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