Problems getting a Web Console up and running on V11 SP7

Last post 06-15-2017, 7:24 PM by psingh. 1 replies.
Sort Posts: Previous Next
  • Problems getting a Web Console up and running on V11 SP7
    Posted: 06-15-2017, 7:05 PM

     

    Having an issue getting the web server and web console working on a server separate from the main commserve.  They are on the same subnet, so no firewalls are involved, but after two attemps at installing, with the install going fine, I cannot access the web console.  The web server, server, is a new Windows 2012R2 install, patched and updated.  CommVault version is 11 SP7.

    Installation completed with no errors.  All services seem to be running.  Browser version tried is both IE and Firefox, current versions.

    Windows 2012R2
    IIS 8.5
    MSSQL 2014  (from install media)
    Java 8 (frm install media)


    Trying http://mycomputer:81/console gives HTTP Error 404.0 Not found error

    Trying http://mycomputer redirects to http://mycomputer/webconsole which eventually times out, giving a web page of a robot saying sorry ("The web service is unreacheble or is not responding").

    Trying http://mycomputer/adminconsole eventually times out, giving a web page of a robot saying sorry ("The Web Service returned an unexpected response"), but shows a lengthy URL starting with "mycomputer/webconsole/cvAccountsSingleSignon.do....".

    Errors in ..\LogFiles\WebServer.log
    ...csSecurity::GetProviders - Exception message [A network-related or instance specific error occurred while establishing a connection to SQL Server.  The server was not found or was not accessible.  Verify that the instance name is correct and that SQL server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)

    There are many of these.  The server is running, and does allow remote connections.

    Similar errors show up in DM2Web.log

    Any hints, or a point to a more detailed installation guide would be appreciated.

    Thanks

  • Re: Problems getting a Web Console up and running on V11 SP7
    Posted: 06-15-2017, 7:24 PM
    Hi there,

    I can help you with your setup. Please let me know how to contact you.
The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Close
Copyright © 2017 Commvault | All Rights Reserved. | Legal | Privacy Policy