Error Code 44077 :: OpenStack Object Storage

Last post 12 hours, 5 minutes ago by EngHelp_MM. 6 replies.
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  • Error Code 44077 :: OpenStack Object Storage
    Posted: 08-08-2017, 4:08 PM

    Hey Everyone,

    Were seeing the above error code returned at the completion of Validate Mount path operation using the OpenStack Object Storage connector.  

    2088  b0    08/08 15:38:31 #### CvDiskPerfLib::Run() - Delete completed..
    2088 b0 08/08 15:38:32 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    There are several 44077 errors in the log even though the operation looks to be successful.  
    I'm unable to find any reference to this error?  Were using V11 SP8.
    Thanks.
  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 08-10-2017, 6:26 AM

    Hi, could you send/attach the full log file? From the excerpt pasted above it is difficult to figure out, full log will help.

  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 08-10-2017, 12:55 PM

    Hello.

    Here's the full log.  I failed to notice the curl timeout(?).  Is there a way to extend that?

    Thank you.

    2376  abc   08/10 12:29:44 1350  SERVICE  [2914/0/0            ]  Received CVMA_WRITE_READ_SEEK_VALIDATE_REQ.
    2376 9c8 08/10 12:29:44 1350 WORKER [2914/0/0 ] Passing parameters to mountpath validation: File Size [1]GB, File block Size [1024]KB, File Count [50], Number of Writer [5], path [cv-swift-direct/68853Q_08.08.2017_17.43]
    2376 9c8 08/10 12:29:44 1350 WORKER [2914/0/0 ] Cannot open the registry key nValidateAzureLibWithDedupParams create this numkey in registry under Media Agent if you want to validate the drive simulating the Deduplicated for Azure Cloud
    2376 9c8 08/10 12:29:44 1350 WORKER [2914/0/0 ] Cannot open the registry key nCloudValidationRandomReadPercentage create this numkey in registry to set a custom Random Read Percentage. Validation will proceed with Default Random Read Percentage of 50
    2376 9c8 08/10 12:29:44 #### [DEVICE_IO] Container[cv-swift-direct] - Object count : 0, bytes used : 0
    2376 9c8 08/10 12:29:44 #### CvDiskPerfLib::Run() - Creating files for Read and Write.
    2376 9c8 08/10 12:29:44 #### CvDiskPerfLib::Run() - Starting sequence write validation..
    2376 9c8 08/10 12:30:36 #### CvDiskPerfLib::Run() - Files created and Sequence write validation completed. Total Size [51200]MB, TimeTaken [52.056055]sec.
    2376 9c8 08/10 12:30:36 #### CvDiskPerfLib::Run() - Starting random read validation..
    2376 9c8 08/10 12:31:40 #### CvDiskPerfLib::Run() - Completed random read validation. Total Size [25600]MB, TimeTaken [63.546910]sec.
    2376 9c8 08/10 12:31:40 #### CvDiskPerfLib::Run() - Starting sequential read validation..
    2376 9c8 08/10 12:32:32 #### CvDiskPerfLib::Run() - Completed sequential read validation. Total Size [25600]MB, TimeTaken [52.171920]sec.
    2376 9c8 08/10 12:32:32 #### CvDiskPerfLib::Run() - Deleting files..
    2376 9c8 08/10 12:32:39 #### CvDiskPerfLib::Run() - Delete completed..
    2376 9c8 08/10 12:32:39 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:39 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:39 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:40 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:40 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:41 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:42 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:42 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:43 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:43 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:44 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:32:44 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:22 #### [DEVICE_IO] CURL error, CURLcode= 28
    2376 9c8 08/10 12:33:22 #### [DEVICE_IO] retryable error [44038], retry = 0, sleep for 0 second(s)
    2376 9c8 08/10 12:33:22 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:22 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:22 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:23 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:23 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:24 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:25 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:25 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:26 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:26 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:27 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:28 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:28 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:28 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:29 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:30 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:30 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:31 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:32 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:32 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:33 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:33 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:34 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:34 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:35 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077
    2376 9c8 08/10 12:33:35 #### [DEVICE_IO] CVRFRSCloudFiles::SendRequest() - Error: Error = 44077

  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 08-10-2017, 1:27 PM

    Did some additional testing.  Also see a curl error=56 (CURLE_RECV_ERROR).

    2376  9c8   08/10 13:12:24 ####  [DEVICE_IO] CURL error, CURLcode= 56
    2376 9c8 08/10 13:12:24 #### [DEVICE_IO] retryable error [44110], retry = 0, sleep for 0 second(s)
    other times there's no curl error, only the 44077 error (which consistently occurs).
    Not seeing these errors using S3.  I'll see if i can capture some network packets
    Thanks.


  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 08-11-2017, 12:43 AM

    Hi Rich, could you enable cloud hook to to get more details on the error?

     

    To Enable logging for Cloud

    • Window MA : Create a file in C directory (make sure no .txt extension). C:\CVREMOTEFILE_DEBUG_HOOK
    • Unix MA : touch /tmp/CVREMOTEFILE_DEBUG_HOOK
    Please enable this hook, retry the operation and get us the logs.
  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 08-13-2017, 12:25 AM

    Hello EngHelp_MM,

    Please find the debug attached.

    Thank you.

    Attachment: CV_DEBUG-log.txt
  • Re: Error Code 44077 :: OpenStack Object Storage
    Posted: 12 hours, 5 minutes ago

    Hi Rich, was this the complete log? Could you check once?

     

    There is no reference for error 44077 in the log, the last lines:

     

    944   208   08/11 12:22:04 #### CvDiskPerfLib::Run() - Creating files for Read and Write.

    944   208   08/11 12:22:04 #### CvDiskPerfLib::Run() - Starting sequence write validation..

     

    Were just to start the speed test. My guess is the server doesn’t support bulk-delete and returned the error during cleaning the temp files.

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