Client CIDR Address

Last post 02-14-2018, 11:37 AM by ameykarandikar. 2 replies.
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  • Client CIDR Address
    Posted: 02-13-2018, 3:45 AM

    Hello, I have again a problem with the smart client group rule "Client CIDR Address Range". I created a group with the rule to add clients with the subnet 172.19.120.0,21 to this smart client group. But some clients do not appear in this group. For example I have a client with the ip address 172.19.121.38 and it will be not assigned to this group. Other clients in this range will be assigned. The DNS record of this client is also correct.

    How does Commvault determine the IP address?

  • Re: Client CIDR Address
    Posted: 02-13-2018, 3:29 PM
    Hi
    We try to determine IP address on the client and use that for matching the rules.
    At this point, can you please escalate a TR and we can check it further.

    Thanks
    Bhavyan
  • Re: Client CIDR Address
    Posted: 02-14-2018, 11:37 AM
    Hi

    Wondering if you would be able to create a TR and have the CE staged it for us to have a look at it, we can look into further why their is an anomaly in the SCG's behavior.
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