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Netware server backup jobs failed with error code: 19:1109

Last post 01-07-2011, 11:07 AM by cityboy. 7 replies.
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  • Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 10:33 AM

    Some of my netware backup jobs are in Pending with Delay Reason: Please check the log files for this job for more details.

    I uninstalled and re-installed the client, ran all updates but the jobs continue fail for the same reason.

  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 10:35 AM

    What % are they pending at?

    This can give some clue as to where to start the troubleshooting process.

    Thanks

    db2004

  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 10:37 AM

    to follow off Dan's post

    What version of Netware?

    Is the Simpana v8 SP5?

    Would it be possible to attach the "galaxy.log" from the netware server?

  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 10:55 AM

    Here's the log, Stephen. You may need to change the file extension back to LOG.  For DB2004, I have couple jobs fail at 25% and couple jobs fail at 0%.

    Yes, it's Simpana v8 at SP5

    Attachment: GALAXY.txt
  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 11:17 AM

    Hello,

    It looks like the attachment is missing.  Can you re-send?  In the meantime, please check name resolution (Client is able to resolve to the short-name and FQDN of the MediaAgent and CommServe; CommServe and MediaAgent is able to resolve the short-name and FQDN of the Client).  Please also let us know if there is any firewalls between these machines and you will also want to check the NIC binding order on these machines as well.

     

    JW

  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-05-2011, 11:18 AM

    cityboy,

    It appears this server was able to backup using the cvadmin login for job 110403

    12/30 20:47:31   110403 WARNING  CLBackup   CLBackData   Connected to SMS Object as .CN=cvadmin


    In the recent jobs the log is showing a failure to login message for this user

    0 1533  01/05 09:46:50   110546 WARNING  CVSMS      CVSMS        Cannot login as user .CN=cvadmin.
    0 1533 01/05 09:46:50 110546 WARNING CVSMS CVSMS Please check password.

    Can you check the password for connecting to this client?

    Stephen


  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-06-2011, 9:04 AM

    Do those credentials work with tsatest?

    I thought the tsa required the username in dot notation i.e. .admin.treename!

  • Re: Netware server backup jobs failed with error code: 19:1109
    Posted: 01-07-2011, 11:07 AM

    Yes, Stephen..it was the password! Odd! other netware servers back up had no issues. I don't know why the password issue happened since it was not changed. However, re-type in the password fixed the problems. Thank you all of you to respond.

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