I usually download all of SPs and Hotfixes from the the CV Store. Place them into a local directory and after that execute the Copy Software which I believe that automatically Syncs up with Cache according to DownloadSofware.log.
I have had situation in the past where we were running SP10 when SP11 was out there, so I download all patches for SP10, placed them in the Cache Directory, validated and run Install Service Pack and Hotfixes believing that only the hotfixes would be installed. My commserve initiated the SP11 download and installation automatically. Unexpected for me since I didnt want to update to SP11.
My commvault documentation says that if you have your commserve with internet access you can use the Download Software option. But in my case I like to go out there and download the individual packages.
Reading this post http://forum.commvault.com/forums/56203/ShowThread.aspx#56203 I understand that if the cache is populated with the packages Commvault should not go online. Is this correct?
How do I make sure that cache was commited (other than CommServe Cache Status for Media: Valid) and make sure that eventhough my CS has access to internet it will install the packages commited to the cache? Want to make sure that before I hit Install Service Pack and Hotfixes my CV wont install the latest SP13 out there instead it will look for the patches placed into cache folder.