Commvault will not automatically reuse media

Last post 03-15-2019, 7:23 PM by Wwong. 1 replies.
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  • Commvault will not automatically reuse media
    Posted: 03-14-2019, 9:50 AM

    We have a weekly full backup to tape with 4 tape drives. The tape policy is set to 4 streams with multiplexing of 5 streams. The "Start New Media" option under the schedule policy media tab is not checked.

    The problem we are having is that Commvault never asks for the active media after it is done with it, even if the tape is not full. This occurs even when it is looking for the exact same stream number as the active media. E.g. it will ask for a new scratch of stream 2, even though there is an active stream 2 that was used previously.

    This behaviour is new. About a year and a half ago it was working correctly, where it would request the active tapes instead of a new one. Unforunately, I was both new to the job and new to commvault at the time, so I wasn't really in the loop as to what might have changed. Recently I've been poring through all the settings to try and figure out how to fix this, and am coming up blank.

    Does anyone have any ideas as to how to fix this?

  • Re: Commvault will not automatically reuse media
    Posted: 03-15-2019, 7:23 PM

    Hi kuritzo 

    This is a weird one, can we please confirm what Version and Service Pack?

    Has their been any recent changes around the time whne the issue started occurring?

    I would recommend opening a ticket with support so they can investigate further and review the different setitngs, to see if their are any new changes 

    Regards

    Winston 

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