Post SP15 File Agent Errors?

Last post 04-23-2019, 5:23 PM by Sri Karthik. 2 replies.
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  • Post SP15 File Agent Errors?
    Posted: 04-23-2019, 12:52 PM

    Is anyone running into odd file agent backup errors since upgrading to SP15?  

     

    A lot of errors saying

    - The System Cannot find the file specified.

    - The filename, directory name, or volume label syntax is incorrect.

    - A lot of random failed paths that don't show the entire path just some random ? marks throughout the path.  

     

    The support fix has been to swap to recursive and optimized but it only resolved the issue for a day or two.  Also attempted to run new fulls but issue returns.  

  • Re: Post SP15 File Agent Errors?
    Posted: 04-23-2019, 5:23 PM

    Hi,

    Is this CIFS backup? Are you seeing any network issues in the environment while accessing the files / folders? Can you get us the logs from the client to check what could be wrong?

    Thanks,

    Karthik

  • Re: Post SP15 File Agent Errors?
    Posted: 04-23-2019, 5:23 PM

    Hi,

    Is this CIFS backup? Are you seeing any network issues in the environment while accessing the files / folders? Can you get us the logs from the client to check what could be wrong? To be precise, filescan.log, clbackup.log

    Thanks,

    Karthik

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