Compliance Search

Last post 05-17-2019, 4:45 PM by Prosenjit. 3 replies.
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  • Compliance Search
    Posted: 05-16-2019, 3:29 PM

    Hello,

     

    I was asked to do a compliance search where the requestor wants me to use just the "@company1.com" to search for emails from anyone from that address. What is the best way I can get this done. I will provide an example of what the user want below.

     

     

    From: john.smith@company2.com

    To: @company1.com

  • Re: Compliance Search
    Posted: 05-16-2019, 9:21 PM

    Hi Reggie,

    You can try this: Go to advance search->Email and type john.smith@company2.com as an input for the 'From' field and company1.com as an input for the To field.

    Basically, to find all the emails from/to a particular domain, you can directly use the domain name. No need to prepend it with '@'.

  • Re: Compliance Search
    Posted: 05-17-2019, 8:51 AM

    I just tried this and no emails was found. I even tried my email and the other company domain because I recieved emails from them before and still no records was returned. 

  • Re: Compliance Search
    Posted: 05-17-2019, 4:45 PM

    This should have worked. Can you please escalate this.

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