Move Mount Path Job Failed

Last post 06-11-2019, 1:15 AM by ScottHenderson. 1 replies.
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  • Move Mount Path Job Failed
    Posted: 06-11-2019, 1:00 AM

    Hi All,


    We are trying to move the mount path from old storage to New storage. Both mount paths are Remote UNC path. Mount path size is 5 TB and after Initiating the job, few data is copied to Destination location but job is going to pending state after some time with below error.


            Move Mount Path Job Failed, Reason : Failure in physical move of the mount path.
    Source: *******, Process: LibraryOperation.


    Machine : Commserve
    File : LibraryOperation.log
    37776 9e88  06/11 06:38:49 335095  LIBOPER  [  ]  Starting Mount Path Refresh Job From Phase = Phase 1 - MOVE FULL VOLs
    37776 9e88 06/11 06:41:59 335095 LIBOPER [ ] Failed to move phase 1 full volumes on mount path from source device location [Source Path] to target device location [Destination Path].
    37776 9e88 06/11 06:41:59 335095 LIBOPER [ ] Failed to mount the media and perform the library operation
    37776 9e88 06/11 06:41:59 335095 LIBOPER [ ] Going to quit the thread as the operation need not be retried


  • Re: Move Mount Path Job Failed
    Posted: 06-11-2019, 1:15 AM
    Hi Sam,

    Thank you for reaching out, my name is Scott.
    Could you please confirm the Version and Service Pack you're using 

    Thank you.

    Kind Regards,
    Scott Henderson.
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