Exchange 2016 On-Prem.Mailbox backup issue

Last post 06-20-2019, 12:29 PM by JohnFLi. 0 replies.
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  • Exchange 2016 On-Prem.Mailbox backup issue
    Posted: 06-20-2019, 12:29 PM

    I have 1 system that is currently doing the mailbox backup for our on-prem exchange 2016.  The OS of the system doing the backup is 2008r2, and is doing it with Outlook 2016.   It works and has been working, I just need to have an updated OS doing it.

    I created a w2016 system with OUtlook 2013 sp1 (per commvault reccomendations).   Did all the setup, registry change to make it so it uses RPC.  Turned off 'use cached exchange mode'

    In commvault, I added teh new system as a client, added the exchange item as normal.

    I go to setup a backup job, it scans and returns all the mailboxes, So i create a job that only backs up mailboxs that start with 'A'....all is looking great.

    I start teh backup and it sitts at 'pending' with an error code of 19:1109

    THe service account i am using, is the same service account that is being used on teh system that is currently working, so I can't be a permission issue with teh service account.



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