Compliance Search and Content Index

Last post 06-27-2019, 1:51 PM by smacdonald. 5 replies.
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  • Compliance Search and Content Index
    Posted: 06-27-2019, 12:01 PM

    We currently don't backup our Content Index servers. If we somehow lost access to that data, would we still be able to do a compliance search, and I assume it would be just slow?  Or no access at all, for a compliance search?

  • Re: Compliance Search and Content Index
    Posted: 06-27-2019, 12:11 PM
    Hi John,

    No, if you loose the Search Engine servers you would not be able to search the data. Once the Search engine, Webserver and Compliance search are installed you should be backing up the Search index on the Search engine servers and the webserver DM2 database on the webserver as outlined below.

    Backup the Search Index

    Backing Up the Web Server Database

    If you do not back them up you would need to reinstall Search engine webserver and complaince search then re-content index the jobs to make them searchable again.

    Best regards,
  • Re: Compliance Search and Content Index
    Posted: 06-27-2019, 12:41 PM

    Good info.  Thanks.  A couple follow-up questions:

    We have 4 CI servers.  As a R/W server reaches 30 million objects, we have to migrate that off to a Read-Only VM.  We have 3 R/O servers, and one main R/W server.  For a total of about 10TB of CI data.  Does a backup of this count against the capacity licensing?  I assume it does.

    Going by the instructions in the link you provided to backup the search index;  If I, while on the sub-client/content tab, browse to the instructed location, it looks empty.

    Any ideas?  Just create a support case?


  • Re: Compliance Search and Content Index
    Posted: 06-27-2019, 12:50 PM

    No problem.

    No it does not count toward capacity for the search engine servers as far as I know.

    You can confirm the location of the CI index by expanding Storage Resources \ Search engines - click on your search engine. In the list on right, right click on the CI server and select properties. The index location will be listed there.

  • Re: Compliance Search and Content Index
    Posted: 06-27-2019, 1:00 PM

    Good stuff.  Thank you!

  • Re: Compliance Search and Content Index
    Posted: 06-27-2019, 1:51 PM

    No problem John

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