We just added the vaultTracker Enterprise license to our Commcell and I was wondering what others have done to automate tape export lists to Iron Mountain.
When I first saw the Iron Mountain ID feature, I was under the assumption that the commcell would use my username and password and submit recall/pickup lists on my behalf. However while looking though the forums, it looks like people are uploading the vault tracker reports to iron mountain via SFTP. Do you reach out to iron mountain support and they provide you with the SFTP/FTP address, the they will recall media and expect media for pickup based on the reports?
I was wondering how others use and went about setting up vault tracker with Iron mountain. How has it saved you time vs manualy uploading via Secure Sync.