Error while recovering Messages from an Exchange Database Block-Level Backup

Last post 09-12-2019, 8:17 AM by pasko@mkb.ru. 6 replies.
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  • Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-09-2019, 6:28 AM

    Hello

    I tried to recover Messages from an Exchange Database Block-Level Backup as described at

    https://documentation.commvault.com/commvault/v11/article?p=17135.htm

    An error occurs: Error Code: [72:106] Description: Create folder failed in Pst for folder: ????????? Source: simpana-ma-01, Process: ExMiningAgentRestore

    What could be the cause of the error?

    Regards, Aleksandr

  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-09-2019, 9:54 PM

    Are you running a Commvault version prior to Service Pack 15 Hotfix Pack 7 (Apr 11, 2019)?

  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-10-2019, 1:38 AM

    Hi pasko@mkb.ru,

    Did you type in the full pst file name you want to restore the messages to?

    E.g. C:\test_restore\messages.pst 

    Regards,

    Marcus

     


  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-10-2019, 3:30 AM

    Hi

    We use the version 11 Service Pack 16 HotFix Pack 13 (Aug 29, 2019)

  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-10-2019, 3:34 AM

    Hi

    I typed full pst file name you want to restore the messages to?

    C:\restored\pasko.pst 

  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-10-2019, 4:05 AM

    Hi

    Now i set the debug level to 15 and started the recovery.

    The file was created C:\temp\messages.pst (see attached file Messages.pdf) even the size is very similar, but it is empty. Again a error. I send log files - see attached ExMiningAgent.txt and ExMiningAgentRestore.txt.

  • Re: Error while recovering Messages from an Exchange Database Block-Level Backup
    Posted: 09-12-2019, 8:17 AM

    Help

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