windows cluster agent install failed with IsMachineClusterConfigured error

Last post 11-05-2019, 5:36 PM by Liam. 3 replies.
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  • windows cluster agent install failed with IsMachineClusterConfigured error
    Posted: 11-05-2019, 11:57 AM

    Tried to install CV file system agent on windows server (part of cluster). failed with this error

     

    8524  1     11/01 12:54:01 ### ### ### - IsMachineClusterConfigured error: System.DllNotFoundException: Unable to load DLL 'clusterUtils.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
    at InstallCommon.ClusterUtilsWrapper.IsMachineClusterConfigured(Int32& configured)
    at InstallCommon.ClusterUtilsWrapper.WrapIsMachineClusterConfigured().
    8524 1 11/01 12:54:03 ### ### ### - IsMachineClusterConfigured error: System.DllNotFoundException: Unable to load DLL 'clusterUtils.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
    at InstallCommon.ClusterUtilsWrapper.IsMachineClusterConfigured(Int32& configured)
    at InstallCommon.ClusterUtilsWrapper.WrapIsMachineClusterConfigured().
     
    servers are with latest patch. 
     
    please give your suggestion. thanks! 
  • Re: windows cluster agent install failed with IsMachineClusterConfigured error
    Posted: 11-05-2019, 4:56 PM
    • Aplynx is not online. Last active: 11-11-2019, 9:19 AM Liam
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    What CV service pack are you running? Usually this is tied to C++ 2017. Check in the OS control panel and try to repair any existing C++ configurations. If 2017 is not installed, download from MSFT and install manually. 

  • Re: windows cluster agent install failed with IsMachineClusterConfigured error
    Posted: 11-05-2019, 5:14 PM

    Thanks Liam for your reply. We are at V11SP17 (the latest release), in this windows server, I see Microsoft Visual C++2017 Redistributable (x86) – 14.11.25325 is installed.

    I ran push install and local install but both failed with the same error. 

  • Re: windows cluster agent install failed with IsMachineClusterConfigured error
    Posted: 11-05-2019, 5:36 PM
    • Aplynx is not online. Last active: 11-11-2019, 9:19 AM Liam
    • Top 10 Contributor
    • Joined on 05-04-2010
    • New Jersey
    • Master
    • Points 1,736

    I'd try running a repair against 2010/13/17 C++ installations making sure both 32 and 64 bit are installed. 

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