Upgrading to V10 to V11 has failed

Last post 02-17-2020, 8:23 AM by Guy Heaton. 1 replies.
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  • Upgrading to V10 to V11 has failed
    Posted: 02-10-2020, 4:06 AM
    02/10/20 11:46:00	## DBUpgrade::isUpgradeInProgress ## Check upgrade attempted previously for this DB.
    02/10/20 11:46:00 ## DetectNativeClient ## Found reg key [SOFTWARE\Microsoft\Microsoft SQL Server\SQLNCLI11]. Using driver [SQL Server Native Client 11.0].
    02/10/20 11:46:00 ## DBUpgrade::isUpgradeInProgress ## Upgrade was never attempted on this database.
    02/10/20 11:46:00 ## DBUpgrade::runUpgrade ## Setting resume option to false since upgrade is never attempted on Database.
    02/10/20 11:46:01 ## CVSimpleDB::SQLINFO ## INFO: [Upgrading Table [DBUpgradeSteps].] [RecNum:1, LineNum:46, Spid:88]
    02/10/20 11:46:01 ## CVSimpleDB::SQLINFO ## INFO: [RETVAL: 0 TABLE [DBUpgradeSteps] already dropped.] [RecNum:1, LineNum:68, Spid:88]
    02/10/20 11:46:01 ## CVSimpleDB::SQLINFO ## INFO: [... Creating Table: DBUpgradeSteps] [RecNum:1, LineNum:111, Spid:88]
    02/10/20 11:46:01 ## CVSimpleDB::SQLINFO ## INFO: [RETVAL: 0 Table [DBUpgradeSteps] upgraded successfully to revision [1.3].] [RecNum:1, LineNum:195, Spid:88]
    02/10/20 11:46:01 ## DBUpgrade::runUpgrade ## Executing Phase [PreUpgrade] for Database [CommServ].
    02/10/20 11:46:01 ## DBUpgrade::validateDB ## Validate the database [CommServ].
    02/10/20 11:46:01 ## DBUpgrade::validateDB ## Database validation completed successfully for Database [CommServ].
    02/10/20 11:46:01 ## DBUpgrade::getDBRelease ## Get current DB release.
    02/10/20 11:46:01 ## DBUpgrade::getDBRelease ## Current Release : [15].
    02/10/20 11:46:01 ## DBUpgrade::getDBBuild ## Get current DB Build.
    02/10/20 11:46:01 ## DBUpgrade::getDBBuild ## Current Build : [11600].
    02/10/20 11:46:01 ## DBUpgrade::getDBMajorSP ## Get current DB Major ServicePack Installed.
    02/10/20 11:46:01 ## DBUpgrade::getDBMajorSP ## Current SP : [15].
    02/10/20 11:46:01 ## DBUpgrade::getDBMinorSP ## Get current DB Minor ServicePack Installed.
    02/10/20 11:46:01 ## DBUpgrade::getDBMinorSP ## Current Minor SP : [0].
    02/10/20 11:46:01 ## DBUpgrade::getDBTransactionId ## Get current DB ServicePack TransactionId Installed.
    02/10/20 11:46:01 ## DBUpgrade::getDBTransactionId ## Current TransactionId : [0].
    02/10/20 11:46:01 ## DBUpgrade::CheckExpressSQL ## This is Enterprise SQL
    02/10/20 11:46:01 ## CSDBUpgrade::verifyAuthCode ## Executing file [C:\ProgramData\Commvault Systems\Galaxy\Temp\DBUpgradeFiles\Base\DBUpgrade\CommServer\PreUpgrade\verifyAuthCode.sql]
    02/10/20 11:46:01 ## CVSimpleDB::SQLINFO ## INFO: [Validate authcode for upgrade: passed] [RecNum:1, LineNum:92, Spid:88]
    02/10/20 11:46:41 ## INIFileProcessor::executeSQLList ## INFO: [Violation of PRIMARY KEY constraint 'PK__#CINodes__81A2CBE159F09934'. Cannot insert duplicate key in object 'dbo.#CINodes'. The duplicate key value is (2).] [RecNum:1, State:23000, NativeErr:2627, RowNum:1, Severity:14, LineNum:386, Spid:90]
    02/10/20 11:46:41 ## CVSimpleDB::SQLINFO ## INFO: [Violation of PRIMARY KEY constraint 'PK__#CINodes__81A2CBE159F09934'. Cannot insert duplicate key in object 'dbo.#CINodes'. The duplicate key value is (2).] [RecNum:1, State:23000, NativeErr:2627, RowNum:1, Severity:14, LineNum:386, Spid:90]
    02/10/20 11:46:41 ## INIFileProcessor::executeSQLList ## Execution of file [C:\ProgramData\Commvault Systems\Galaxy\Temp\DBUpgradeFiles\Base\DBUpgrade\CommServer\PreUpgrade\CheckCommServerUpgradeAssociations.sql] failed
    02/10/20 11:46:42 ## DBUpgrade::executePhase ## Failed to process Phase [PreUpgrade] for Config File [C:\ProgramData\Commvault Systems\Galaxy\Temp\DBUpgradeFiles\Base\DBUpgrade\CommServer\DBConfig.ini].
    02/10/20 11:46:42 ## DBUpgrade::runPreUpgrade ## Failed to execute Phase [PreUpgrade] for Database [CommServ].
    02/10/20 11:46:42 ## DBUpgrade::runUpgrade ## Pre Upgrade failed for Database [CommServ].
     
    Kindly gudie me how to fix this issue . 
  • Re: Upgrading to V10 to V11 has failed
    Posted: 02-17-2020, 8:23 AM

    Take a dr backup of your V10 database.

    Switch off your Commvault management server.

    Build a new management server to V11, using existing V10 database.


    Regards

    Guy
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