Service Pack update issue

Last post 02-13-2020, 10:20 AM by Spindatos. 1 replies.
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  • Service Pack update issue
    Posted: 02-12-2020, 10:11 AM

    Hello all. 

    I have moved the Commserve Server machine, which was running under Windows Server 2008, to a new virtual machine running under Windows Server 2016. The old machine was in Service Pack 15, so I recover it in a new VM with Service pack 17. DR went fine, no issues. After launching Commcell Console I detected that the CS version appears as SP15 and OS Windows Server 2008. It looks like the CV DB didn't refresh after migration. It is strange because the new VM was a clean one, no Commvault previous installations in there. 

    Any ideas?

    Thanks in advance!

  • Re: Service Pack update issue
    Posted: 02-13-2020, 10:20 AM

    The issue is solved. By restarting CV services the SP version was updated.

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