Using a Domain User Account as a Service Logon Account

Last post 03-29-2020, 4:57 PM by Server Engineer. 1 replies.
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  • Using a Domain User Account as a Service Logon Account
    Posted: 03-25-2020, 4:23 PM


    My customer is asking that we avoid using "local system" and "network service" and that we use domain service accounts instead.  Are there any recommendation about changing the accounts on the Commserve and Media Agents, or is it event possible ?

    My fear is that this kind of modification might create problems and not be supported by Commvault.

    I did not find any information about this topic in BOL.




  • Re: Using a Domain User Account as a Service Logon Account
    Posted: 03-29-2020, 4:57 PM

    Hi Phil,



    We already have a officially documented support to use Windows Domain Service account.

    Using 'Windows Authentication for Commvault SQL Server Connections' can help avoid using "local system" and "network service" by using Windows domain service accounts instead.

    Please follow below documented Steps to configure your Commserver:



    Thanks and Regards,

    Pinakiranjan A Ghosh

    Senior Engineer II - Development (Server Team) (3N 240)

    O: 7328704654 | M: 8326700192



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