All our Oracle backups are initiated from the client command line. Never from the CommServ scheduler.So the SLA report has all the Oracle backups as missing SLA. I wonder if it is possible to exclude the Oracle backups from SLA only globally? We do need the file system backups of the oracle clients to be included in the SLA so we cannot exclude the oracle server clients.
Can you tell us which version/service pack you are running? I thought this was addressed at some point.
We are running SP16 HFK24.
I opened a support case.
This issue is resolved by some manual work using this documentation:
Basicly you generate a list of all client sub-clients covered by a SLA.
You edit this list keeping only the ones you want to exclude from SLA.
You then submit the list and the sub-clients will be excluded from SLA.
You may want to open a support case to play it safe.
Thanks for posting the solution.... might come in handy.
Have a great day.... Or should I say: Ha' en god dag :-)
Kim Rubeck Solstar.