migrate client and its data from a commerve v11 sp15 to v11 sp18

Last post 04-28-2020, 6:41 PM by Prasad Nara. 4 replies.
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  • migrate client and its data from a commerve v11 sp15 to v11 sp18
    Posted: 04-28-2020, 12:58 PM

    hi evry one

    we want to migrate a client with its data  from commcell v11 sp15 to commcell v11 sp 18.

    by the way , i can make a restore in the destination commcell. 

  • Re: migrate client and its data from a commerve v11 sp15 to v11 sp18
    Posted: 04-28-2020, 1:03 PM
  • Re: migrate client and its data from a commerve v11 sp15 to v11 sp18
    Posted: 04-28-2020, 2:36 PM

    i follow all the steps, and when i try to reastore from the client i have nothing (no data)

  • Re: migrate client and its data from a commerve v11 sp15 to v11 sp18
    Posted: 04-28-2020, 2:36 PM

    i follow all the steps, and when i try to restore or brows data from the client i have nothing (no data)

  • Re: migrate client and its data from a commerve v11 sp15 to v11 sp18
    Posted: 04-28-2020, 6:41 PM

    Things to check.

    1. Do you see job history of migrated cleint on destination CommServe?

    2. Did you map the source library to a local MediaAgent on the destination CommServe. You need access to source library to do restore.

    3. Check the migrated source library is online or not on the destination CommServe.

     

    If you still have issue please contact support for help.

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