Commvault 11 - Moved Media Agent to new server and now this index restore alert comes through every day

Last post 06-25-2020, 6:08 PM by StorageGuy007. 3 replies.
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  • Commvault 11 - Moved Media Agent to new server and now this index restore alert comes through every day
    Posted: 06-25-2020, 4:47 PM
    • Alert Rule Name : Index State
    • ClientName : sraklcvcs1
    • Agent : Windows File System
    • BackupsetName : defaultBackupSet
    • DbName : 590a0d5b-85cf-4844-85c5-cbc4b81ae821
    • IndexServer : sraklcv3
    • Last succesfull job (time) : 1591618279

    Remarks : Invalid argument, Index restore failed from afile [10326], (ErrNo.22)

     

    We are using V11 SP18.24

     

    I have a feeling theres a config issue somwhere, but i cannot find anything

  • Re: Commvault 11 - Moved Media Agent to new server and now this index restore alert comes through every day
    Posted: 06-25-2020, 5:10 PM

    Hi Alfipos,

    please open a ticket with support and they can fix this. There is  script we can run but will need more details than provided here to resolve.

    did you migrate the index over during the move to the new MA?


    Gary Seibak
    Technical Account Manager - Commvault
  • Re: Commvault 11 - Moved Media Agent to new server and now this index restore alert comes through every day
    Posted: 06-25-2020, 5:14 PM

    I beleive i did but im not 100% sure on that

    I was going to open a ticket but i couldnt find the URL to open one, do you happen to have it handy?

  • Re: Commvault 11 - Moved Media Agent to new server and now this index restore alert comes through every day
    Posted: 06-25-2020, 6:08 PM

    https://ma.commvault.com/ to open a new case or can call them directly at 877-780-3077


    Gary Seibak
    Technical Account Manager - Commvault
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