Update from SP 15 offline?

Last post 08-12-2020, 11:12 AM by Liam. 2 replies.
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  • Update from SP 15 offline?
    Posted: 07-15-2020, 4:33 PM

    Good afternoon,.

    We have just performed a clean install of 11.15 on an air-gapped system (no internet connection; never had it, never will). I have downloaded the update packate for SP 19 from the Maintenance advantage download site, copied the package to the server, and attempted a copy software operation. This however, has errored out, saying that

    "copy hotfix is skipped for C:\Temp\v11Sp19_Available_25Jun_winx64.exe because the media is not available for it."

    I have tried placing the file in other locations (and ensured proper permissions) with no success. Any thoughts or insights would be greatly appreciated.

    Best regards,


  • Re: Update from SP 15 offline?
    Posted: 07-24-2020, 3:15 AM

    Hi Frank 

    It might be worthwhile to download the Boostrapper installer and then download a custom pacakge that includes everything and latest Feature Release 19 (SP19). 

    Give that a try and see if you can overcome the above issue



  • Re: Update from SP 15 offline?
    Posted: 08-12-2020, 11:12 AM
    • Aplynx is not online. Last active: 09-11-2020, 4:24 PM Liam
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    What exactly did you download from Maintenance Advantage? 

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