Change of Azure storage key brings lib offline

Last post 08-06-2020, 7:43 PM by deb. 2 replies.
Sort Posts: Previous Next
  • Change of Azure storage key brings lib offline
    Posted: 08-06-2020, 6:51 PM

    Changed the storage keys for a storage account in Azure.  The cloud library has gone offline, and I've verified the correct key is being used.  If I go to the media agent, and run the CloudTestTool program with the new key, it is successful.

    Getting a "Curl code = 6" in the logs on the media server. 

    Nothing else should have changed.

    Is there something else I need to change to get this to work?

  • Re: Change of Azure storage key brings lib offline
    Posted: 08-06-2020, 7:12 PM

    Under "Access Information"

    Service Host: blob.core.windows.net

    Credential: <<Custom>>

    Container: (has correct container name)

  • Re: Change of Azure storage key brings lib offline
    Posted: 08-06-2020, 7:43 PM

    Well, solved my own problem.

    Looked in Credential manager and did not see any.  I presume the cloud storage account was created previously under a version that did things a bit differently.  So I created a credential and applied and verification succeeded. And the mount path appears to be coming back on line now.

The content of the forums, threads and posts reflects the thoughts and opinions of each author, and does not represent the thoughts, opinions, plans or strategies of Commvault Systems, Inc. ("Commvault") and Commvault undertakes no obligation to update, correct or modify any statements made in this forum. Any and all third party links, statements, comments, or feedback posted to, or otherwise provided by this forum, thread or post are not affiliated with, nor endorsed by, Commvault.
Commvault, Commvault and logo, the “CV” logo, Commvault Systems, Solving Forward, SIM, Singular Information Management, Simpana, Commvault Galaxy, Unified Data Management, QiNetix, Quick Recovery, QR, CommNet, GridStor, Vault Tracker, InnerVault, QuickSnap, QSnap, Recovery Director, CommServe, CommCell, SnapProtect, ROMS, and CommValue, are trademarks or registered trademarks of Commvault Systems, Inc. All other third party brands, products, service names, trademarks, or registered service marks are the property of and used to identify the products or services of their respective owners. All specifications are subject to change without notice.
Close
Copyright © 2020 Commvault | All Rights Reserved. | Legal | Privacy Policy