Access to Email Backup - WebConsole My Data (Mail)

Last post 09-24-2020, 8:39 AM by meb_. 2 replies.
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  • Access to Email Backup - WebConsole My Data (Mail)
    Posted: 09-15-2020, 3:28 PM

    We are backing up exchange using the Exchange mailbox agent v2 agent. Over time, employees come and go, and their user/mailbox are deleted from AD and Exchange, however email backups are retained for a extended period of time therefore can be restored just fine. Restores are fine and this is a route that we completely understand being a possibility, but wanted to explore something different.

    Currently users have the ability to go to WebConsole-> My Data-> Mail and have a visilbility of the last backup (last archive job) that ran on their mailbox. 

    In a case where a userA was terminated a while back, AD User does not existing nor Mailbox in exchange, how do I grant userA My Data - EMail access to somebody else in WebConsole?

    Simple terms, I want to be able to assign someone access to a additional mailbox other than their own in Commvault. Delegation isnt possible since like I mentioned, in this scenario the user does not exist in AD/Exchange anymore.


  • Re: Access to Email Backup - WebConsole My Data (Mail)
    Posted: 09-24-2020, 7:51 AM

    Hi Thiago,

    Maybe I'm missing something here, but can you not do this via Command Center? I just tested out for a user I deleted from AD and was able to create the delegation successfully.



  • Re: Access to Email Backup - WebConsole My Data (Mail)
    Posted: 09-24-2020, 8:39 AM

    This is exactly what I was looking for. I very rarely use command center.


    Thanks for that.

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