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Customize Stub Recall Error Message

Last post 11-27-2020, 10:49 AM by timb. 0 replies.
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  • Customize Stub Recall Error Message
    Posted: 11-27-2020, 10:49 AM

    Hello,

     

    When a stub recall fails in trying to open an archived file via Windows Explorer (either cause file cannot be found or Commvault is unavailable), a user is presented with the following error message:

    GXSTUB:d930a7f0f88b9ec9555b2f53be90cb0a

    2:2:69:78250:17624552676?UNC-NT_netapp\file.txt|1605734005|0|1734|683|0|37f72c9afae56a4c5b3038651b78d021|1DBF76E3-64C8-4507-AC7D-E3CDB9CBDCC7|180415395?cv-dan-msb

    *******

    This file has been archived by Simpana Data Archiver. Please contact system administrator, or check if CommVault services are running.

    *******

     

    Does anyone know if there's a way to customize that error message at all? I would like to be able to change the message to say something about contacting our Help Desk.

     

    Thank you,

     

    Tim
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