aux copy won't start

Last post 03-03-2011, 4:11 PM by JWeir. 5 replies.
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  • aux copy won't start
    Posted: 03-03-2011, 1:16 PM

    after doing the upgrade to version 9 now my aux copy won't start I ge the following error

    

    library (DELL PV-132T 37), Media agent(named), drive pool (drivepool(servername) media(0): there are no more spare tapes

     

    But if I look at the tape in my library I have 10 tapes available.

     

    thanks

  • Re: aux copy won't start
    Posted: 03-03-2011, 3:08 PM

    Gus,

    Please go to the secondary copy and check to see which library and scratch pool are specified.  Once that is done, please go to this specific scratch pool to see if tapes appear there.  Please also make sure SP1A is applied on the CommServe and MediaAgent(s).

     

    JW

  • Re: aux copy won't start
    Posted: 03-03-2011, 3:15 PM

    every thing is ok all tapes are in the good scratch pool and sp1a is on commserver and media agent

  • Re: aux copy won't start
    Posted: 03-03-2011, 3:48 PM

    Gus,

    I noticed this error occurred at another location and a site specific qscript was created.  Please open a Support ticket for this and our Media Management Team will review it to see if this is also the case or if there is another issue going on.

    JW

  • Re: aux copy won't start
    Posted: 03-03-2011, 3:50 PM

    thanks for your help the ticket is open now thanks JWeir

  • Re: aux copy won't start
    Posted: 03-03-2011, 4:11 PM

    Gus,

    No problem.  I will post the outcome of your TR on here in case other customers experience the same issue.

    JW

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