User Profile & Settings
A profile is information about your account that controls how you view information within the forums.
This includes details about posts you’ve contributed to, personal information you wish to
share such as your web address or weblog address, as well as settings that control how you interact
with the forums such as: themes, time zone, and other settings.
Setting your timezone will enable the forums to display all dates and time relative to your time zone.
A signature is a message that is appended to the end of any posts you make in the forums. You can
edit your signature from the profile page. This signature will then appear at the bottom of any messages
posted by you.
An avatar is a feature of the forums which allows for an image to be displayed along with your posts.
You will see an avatar section when viewing your profile.
From here you can name the avatar you wish to use, by either uploading an avatar
or specifying a URL to your avatar. You will also need to enable your avatar for it to be displayed
with your posts.
The date format used to display any date information can be configured from your profile.
Email tracking is a feature which will send emails to you when messages that you are subscribed to
change. You can turn off all email tracking globally from your profile.
There are many different icons that can show up next to usernames in the forums. Common examples
are administrators, moderators, or top posters. Other images may be displayed based on groups the user belongs to.
Privacy & Security
Username changes need to be approved by the forum administrator on a per request basis.
To request a username change, please email the forum administrator at email@example.com
The only profile setting that is required is your private email address. This is the email address
that is used when you subscribe to the forums. The
private email address is never shared or displayed publicly. If you wish to share an email address
publicly, use the public email address field. The remainder of the profile settings is optional.
You can set the option in your profile and your name will not appear in any member listings, including
the listing of who is online.
A Forum Group is a top level grouping of related forums. A forum group contains 1 or more forums.
A Forum is a grouping of related threads of discussion. A Forum contains 0 or more threads and 0
or more sub-forums.
A Thread is a grouping of related posts. A Thread contains 1 or more Posts. The first post becomes
the Thread and replies to the original post increment details on the Thread, such as the reply count
or last post.
Thread Icon Legend
||Topic with posts you have not read.
||Topic with posts you have read.
||Popular topic with posts you have not read. A topic
becomes popular after a certain number of views and posts (administrator
||Popular topic with posts you have read. A topic becomes
popular after a certain number of views and posts (administrator
||Announcement you have not read
||Announcement you have read
||A pinned topic with posts you have not read. Pinned topics are
displayed before other topics until they become unpinned.
||A pinned topic with posts you have read. Pinned topics are displayed
before other topics until they become unpinned.
||A pinned popular topic with posts you have not read. A pinned topic
with enough views or replies to become popular.
||A pinned popular topic with posts you have read. A pinned topic with
enough views or replies to become popular.
||A locked topic with posts you have not read. Locked topics do not
||A locked topic with posts you have read. Locked topics do not allow
A forum may not display any threads if there are no threads in the forum or if filters on the forms
have been applied and no threads match the filter. An example of a filter is filtering to display
threads newer than a certain date, such as threads new in the past 2 weeks.
A forum may or may not be moderated depending upon how the forum has been configured. After posting
a message in a moderated forum you may receive a message stating that the post is awaiting moderation.
Once the moderator(s) approve your post you post will become visible. The moderators may choose
to move, edit, or delete your post to ensure that the post is topical to the current forum.
The icons next to threads when viewing a forum indicate different status. You can move your mouse
cursor over these icons to see what the different status / types of threads are.
An announcement is a special post type that is always displayed at the top of a forum for a configured
amount of time. The purpose of an announcement is to increase the visibility of certain topics.
A sticky topic is a special post that causes a post to sort to the top of a forum for a specified
amount of time. A sticky topic is similar to an announcement, whereas an announcement is displayed
separate from other threads and usually does not allow replies.
A locked thread is a special post that does not allow replies. Once a user locks a post or an administrator
/moderator locks a thread no more posts are allowed.
Yes, you can sort threads when viewing a forum by Author, Replies, Views, and Last Post. The default
sort for a forum is to display the newest threads first (Last Post descending). To sort simply click
on the options button at the bottom of the screen and select your desired sort order and click 'Apply'.
The XML icon is linked to the RSS feed for the forum. RSS is used to allow other applications to
subscribe to a forum's posts.
This icon indicates the user’s online status. A green icon means the user has been active recently
(usually within the last 15 minutes). A red icon means the user has not recently been active. You
can hover your mouse over this icon to see details about the user’s past activity.
If you are attempting to access a forum that you have visited before, but now receive an ‘unknown
forum’ error there are two likely causes. The first cause is that the forum you are attempting to
access is private and you are not signed in. The second cause is that the forum has been removed.
Yes and no. You cannot type HTML directly into the editor. If you are using Internet Explorer the
default editor for creating new posts will be a Rich Text Editor that will automatically format posts
using HTML. If you post with a browser other than Internet Explorer a standard HTML textbox is used
and BBCode can be used to mark-up posts.
BBCode is a special syntax for formatting plaintext posts.
Yes, however, this requires the moderator(s) or administrator(s) to enable this permission for user’s
on a forum-by-forum basis.
When viewing a forum you should see an image button reading New Topic. Clicking on this
image button will take you to a form for posting a message or ask you to login first.
If you do not see the New Topic image button you may not have enough permissions – even
after logging in – to post a message to the forum even though you are allowed to view the forum.
You can reply to an existing post using either the Reply or Quote image buttons displayed with the
post. If you do not see the Reply or Quote image buttons when viewing a post you either do not have
permissions to reply or the post may not allow replies.
There is an Edit button next to posts you have made. Clicking on this button will
allow you to edit your post.
There is a Delete button next to new posts you have made. If a post you have made has one or
more replies you will no longer be able to delete the post.
The administrator may have specified a word filter for posts. When word filters are enabled certain
words that are deemed to be offensive are filtered and replaced with the ‘*’ character.
See 'How do I add a signature to my Post?' in the User Profile and Settings section.
See What is an avatar? And How do I Set my Avatar in the User Profile and Settings section.
A private message is like email within the forums. You can send a private message to other
users within the forums that is visible only to them. No private information, such
as the user's email address, is ever disclosed.
Commvault Systems, Inc. ("Commvault") is respectful of your privacy. Generally, you can visit our website without giving us personal information or registering for an account. There are times, however, when Commvault may gather information from you in order to communicate more effectively with you, for example: to provide a publication, communicate about our products, facilitate participation in a user forum, process a job application or provide better service to you.
Participating in a User Forum
Commvault may operate forums, customer discussion web sites and related information services to better assist its customers in using its products and services, facilitate discussions about technical issues, and share experience and knowledge. To permit you to obtain access to these forums and/or user discussion groups, to assist us in creating content that is relevant to you, and to improve your experience on our Web site, we collect information on your name and e-mail address, and keep track of your preferences concerning the display or location of relevant information. We utilize the information obtained from these sites to improve our products and services.
Personally Identifiable Information
Cookies, Web Beacons, and Other Technologies
We may link this information to PII in order to provide better service to you and tailor product and service offerings to you. Most browsers allow you to remove and block cookies and web beacons. If you choose to block cookies and web beacons, you may need to re-enter passwords and user IDs when required. You may also not be able to take advantage of information tailored to your specific needs.
Use of PII
Commvault may share your PII with our subsidiaries, service providers and suppliers acting on Commvault's behalf. We may also share your PII to third parties for purposes that you have specifically permitted or when you have posted such information to our blogs, message boards, or other social media environments. Lastly, Commvault may share or disclose your PII in the event that Commvault has a good-faith belief that disclosure is necessary to respond to a judicial action, government inquiry or is otherwise ordered by law.
Security of PII
Commvault intends to protect your PII and implements appropriate measures and processes to help keep your information secure and maintain its integrity. Commvault uses technical, physical, and other safeguards for such protection against loss, unauthorized access, destruction, and disclosure.
Commvault wants to maintain the accuracy of your information. If you need to update your information or correct it, you may do so either by logging into your account or sending an email to firstname.lastname@example.org. We will make reasonable efforts to incorporate the changes as soon as possible. Further, we may contact you to confirm your request or to obtain additional details from you to process your request.