Moving media server to new host: Need to migrate index cache?

Last post 06-19-2018, 9:51 PM by Wwong. 1 replies.
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  • Moving media server to new host: Need to migrate index cache?
    Posted: 06-19-2018, 8:49 PM


    I am migrating an old media server to another server. Based on link: (MediaAgent Hardware Refresh - Setting Up the New MediaAgent), I need to move DDB and disk library. It does not say anyting about index cache. Do I need to move it to the new host as well? I have moved DDB and disk library but when I starts a job, it complains index cache is missing hence it's going to restore which has been taking a long time. I also tried to copy the index cache folder from the old server to new but it still complains the same. What's the proper way to migrate index cache?

    thank you.

  • Re: Moving media server to new host: Need to migrate index cache?
    Posted: 06-19-2018, 9:51 PM

    Hi acpp

    At the moment the best method to moving Index Cache is to follow the below documentation:

    -Documentation -

    However in your current scenario, as new Jobs are running, it is already requesting the original Index to be Replayed from the references written to the Disk Library. 


    • Suspend the jobs going to the new MediaAgent.
    • Manually move the Index (which you have done)
    • Ensure the "Catalog" tab on the MediaAgent is pointing to the new Index Location 
    • Then start the services and resume the jobs.

    This should bypass the need of the Index Recon

    Hopefully that helps

    Thank you 


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